South Slope Cooperative Communications - North Liberty, Iowa

Okay, here’s a comprehensive overview of South Slope Cooperative Communications, crafted as a helpful and formal recommendation:

South Slope Cooperative Communications: A Reliable Telecommunications Provider

For individuals and families seeking a dependable and customer-focused telecommunications provider in North Liberty, Iowa, South Slope Cooperative Communications presents a compelling option. Located at 980 N Front St, North Liberty, IA 52317, and reachable at 96262211, South Slope is dedicated to delivering a comprehensive suite of services. Their website, southslope.com, offers detailed information and allows for easy account management.

Core Services and Specialties

South Slope specializes in providing a robust range of internet service, cable company services, telecommunications solutions, and telephone company services. They cater to diverse needs, offering both residential and business clients. The company’s commitment to stability and reliability is evident in the positive feedback received, particularly concerning consistent service performance – many customers have reported remarkably few, if any, service interruptions.

Accessibility and Amenities

South Slope Cooperative Communications prioritizes accessibility for all its customers. The facility boasts a wheelchair accessible entrance, ensuring ease of access for individuals with mobility challenges. Furthermore, a dedicated wheelchair accessible parking lot is available, demonstrating a commitment to inclusive service.

Customer Feedback & Reputation

Currently, South Slope maintains a strong presence on Google My Business, with over 400 reviews reflecting customer experiences. The average opinion stands at an impressive 4.4 out of 5 stars, signifying a high level of satisfaction amongst its clientele. Initial assessments suggest a significant emphasis on responsive and skilled technical support—several reviews highlight the professionalism and expertise of their technicians.

Notably, many customers have praised the responsiveness and thoroughness of their service technicians. Specific mentions of individuals like Vlad underscore the dedication of the team, with technicians reportedly going above and beyond to ensure customer satisfaction and successfully resolve complex issues. The company’s approach appears to be centered on clear communication and a commitment to providing effective solutions.

Key Information for Prospective Customers

Address: 980 N Front St, North Liberty, IA 52317
Phone: 96262211
* Website: southslope.com

A Recommended Choice

Based on the positive feedback and demonstrated commitment to customer service, South Slope Cooperative Communications appears to be an excellent choice for those seeking a reliable and supportive telecommunications provider. We strongly encourage potential customers to explore their services further and connect with the team through their website at southslope.com to discuss their specific needs and receive a personalized quote. Their dedication to accessibility and a high-quality service experience positions them as a valuable asset to the North Liberty community.

👍 Reviews of South Slope Cooperative Communications

Sean M.

5/5

We’ve been with South Slope for about a year and have never had any outages or network problems. We recently had someone come out for some upgrades.

Vlad is very nice, very knowledgeable, and a hard worker. We very much appreciated the time he took to do extra work that day. Thank you Vlad!

Amy G.

5/5

I had two technicians come out at different times from South Slope for different projects in our new home. Both technicians were amazing with communication and expertise. They were professional, very nice, and helped get our Internet up and running. Thank you so much!

Jacob W.

5/5

Very quick and easy to set up. Called and immediately got someone on the line no hold time. First time ever setting up home internet. Worked with me and explained everything I would need. Extremely helpful. Technician who came to set up the router was on time and very nice.

Fred S.

5/5

Your technicians went in excess of above and beyond. Checked all tvs and computer to ensure the internet was working properly and even went outside and completed wiring maintence by reattaching wires that were imprioerly secured to my siding when originally installed.
Please extend my sincere thanks.
Fred Shimon

Greg C.

4/5

Tech was awesome, very knowledgeable. Tech desk conducts a team meeting during install times with no one watching tickets. Took almost an hour to turn fiber service on that was already physically installed. Management needs to reconsider mtg times and ticket coverage for better supportof their field techs.

Michael D.

5/5

Internet went down Sunday evening, tech was there 8:30am Monday morning. Sam was very knowledgeable and polite, replaced an older modem, excellent service. Thanks!

Michael R.

5/5

My install went smoothly. The technicians were friendly and communicated tips and instructions in an understandable manner. They made sure all of my devices were connected before they left.

Matsalyn B.

5/5

We were having daily problems with our Wi-Fi after nearly a week of having South Slope install our Internet. I finally called for support and two technicians came out to our home. At first the issue was not apparent, but they were patient to wait for a while and listen to my concerns until the issue came up again. Finally the issue was resolved. For this reason I want to do a shout out to Jack and Tori. Tori even even called the next day to make sure that we still weren't dealing with any issues. That's just simply amazing customer service! Thank you!