Maas & Associates, LLC American Family Insurance - Ottumwa, Iowa

Introduction to Maas & Associates, LLC - American Family Insurance

Maas & Associates, LLC - American Family Insurance is a highly reputable insurance agency located at 514 W Woodland Ave, Ottumwa, IA 52501, United States. Established with a commitment to providing exceptional insurance services, the agency has earned a stellar reputation among its clients.

Specialties and Services Offered

• Insurance Agency: Maas & Associates, LLC specializes in offering a wide range of insurance solutions to cater to the diverse needs of its clients.

Points of Interest

• Online Appointments: The agency offers the convenience of scheduling appointments online, making it easy for clients to get in touch with them at their preferred time.
• On-site Services: Clients can visit the office in person to discuss their insurance needs and receive personalized advice from the experienced team.
• Wheelchair-accessible Car Park: The agency ensures accessibility for all clients, with a wheelchair-friendly car park available on the premises.

Opinions and Reviews

Maas & Associates, LLC - American Family Insurance has received an impressive 46 reviews on Google My Business, with an average rating of 5/5 stars. Clients consistently praise the agency for its exceptional customer service, efficient claims handling, and professional staff.

One satisfied client mentioned, "Our family has been insured with American Family Insurance for many years. Luckily, our family hasn't had many claims, but the few that we have had have been handled incredibly and in a timely manner. Not only have Taylor and his team been amazing to work with, the adjusters have also been professional and quick to respond to all of our needs."

Another client shared their experience, saying, "We've always received quick payments and been able to undergo services to get things fixed promptly. I would highly recommend insuring with Maas & Associates, LLC - American Family Insurance if nothing else, for their claims experience."

Contact Information

• Phone: You can reach Maas & Associates, LLC - American Family Insurance at 641-682-3979.
• Website: For more information, visit their website at amfam.com.

With a strong commitment to customer satisfaction and a proven track record of excellence, Maas & Associates, LLC - American Family Insurance is an outstanding choice for anyone seeking reliable insurance services in Ottumwa, IA, and beyond.

👍 Reviews of Maas & Associates, LLC American Family Insurance

Marissa M.

5/5

Our family has been insured with American Family Insurance for many years now. Luckily our family hasn’t had many claims, but the few that we have had have been handled incredibly and in a timely manner. Not only have Taylor and his team been amazing to work with, the adjusters have also been professional and quick to respond to all of our needs. We’ve always received quick payments and been able to undergo services to get things fixed promptly. I would highly recommend insuring with Maas & Associates, LLC - American Family Insurance if nothing else, for their claims experience.

Victoria R.

5/5

My family and I have used Taylor Maas as our insurance agent for a couple years now and have always been very happy with our service. Taylor is always willing to answer questions we may have and is great at reviewing our policies to see if we can adjust anything to save money. We’ve been very pleased with every interaction. Taylor responds in a very timely manner and is always professional. I would highly recommend anyone using American Family, Maas LLC.

Marissa W.

5/5

We have been impressed with how responsive and informative Taylor is! When Taylor became our agent, he did a great job of walking us through our policy and coverage and truly made us feel comfortable as we switched to American Family as our provider. We appreciate having a local agent that cares about his customers.

Lindsey G.

5/5

Taylor has been our insurance agent for many years. He is always willing to help at any time of day. Often times he contacts us to review our policies to see if we can save any money. Great to work with and very trustworthy! Also had to file a few auto claims and The Am Fam Team is VERY pleasant to work with during that process. They are all great!

Brenda B.

5/5

My family switched to American Family with Taylor Maas several years ago. He was able to save my family money on insurance while getting us better coverage. Taylor and his staff have always been extremely responsive and get me answers quickly, no matter the time of day or day of the week. Taylor has always been professional and I highly recommend Maas & Associates, LLC to anyone in the Ottumwa area.

Lindsey G.

5/5

Taylor is the best!
Very helpful, knowledgeable and responsive to our families needs. His professionalism, expertise and excellent interpersonal skills work synergistically to make him a wonderful choice for anyone attempting to find affordable insurance. We wouldn’t choose anywhere else!

Joshua B.

5/5

Taylor is the only insurance agent I’ve met that doesn’t feel like a used car salesman. He cares more about what is best for you and your situation! Everyone else just tries to pull a bait and switch to get clients or worse the support and customer service end when you switch. Not here! I’ve personally talked to Taylor many times and always gotten the best service. He treats everyone like family! Can’t praise this agency enough!

shelly L.

5/5

We got hit very hard by the derecho and Taylor was great by helping us navigate through all the insurance claims. If I had a question (and believe me, I had a lot of them) he would find the answer within the hour. Very professional! American Family has been great to work with!