MPW - New Hartford, New York

will O.

Our longstanding partnership with MPW Marketing has been nothing short of transformative for Liberty Tabletop. Over the years, they have proven to be far more than just a marketing agency—they have become an indispensable partner in growing our company into a nationally recognized name. Their expertise and dedication have played a pivotal role in shaping our business into what it is today. From website creation to advertising strategy, video production, graphic design, and beyond, MPW consistently delivers first-class results across every project they undertake. Their ability to craft innovative solutions tailored to our needs has elevated our brand's visibility and strengthened our connection with our customers. MPW Marketing is not your average marketing firm; they are a partner in every sense of the word. We wholeheartedly recommend their talented team to anyone seeking to elevate their business and achieve remarkable results.

Christian K.

Our experience with MPW has been nothing short of transformative! Their team worked closely with us to develop a customized marketing plan tailored to our unique needs and goals. The results have been incredible—our message is now more focused, impactful, and resonates deeply with our audience. Their strategic insights and hands-on execution have truly elevated our brand presence. We’re so grateful for their expertise, professionalism, and dedication to our success. Highly recommend to anyone looking for a marketing partner who delivers real results!

William M.

Marketing and social media management are an important to our company-it allows us to continue to build trust, educate our audience and demonstrate expertise. The MPW marketing team is professional, responsive and truly understands our brand and goals. From day one they brought fresh ideas, clear strategies and has delivered measurable results that align with our goals. Our online presence has steadily grown over the years- reaching a wider audience and increased engagement with current and prospective clients. Colleen, Sheena, Matt and the rest of the team consistently bring energy and creativity to the table!

Ellie M.

Working with Geoff at MPW for the past few years has been a great asset to our company. Having a local marketing team that knows the market trends in our area is something other agencies cannot compete with. MPW is definitely my top recommendation for a marketing group that will deliver real results and support your business!

Howie S.

Matt Wilson and the team at MPW Marketing provide global marketing expertise and services with a personalized touch. After several false starts with other vendors, we turned to MPW to design our website and the final product exceeded expectations. We now use MPW to do all design services for our clients which have included federal agencies, large law firms, and small consulting companies. They are generous corporate citizens also, donating free services and funds to support important community organizations meeting unmet needs for our most vulnerable neighbors.

Mara M.

I have worked with Dan Acker and the team at MPW for more than five years.They have provided assistance in website creation, video/commercial and radio ad development, and they have also supported the design of high quality graphic materials. I would highly recommend MPW for any of these services as they are an amazing team to work with and everything they produce is outstanding. The entire team is also highly customer focused and a joy to work with!!

T.J. P.

MPW has been handling our annual marketing plans for over 15 years. I attribute our growth and success to their strategies. I cannot recommend them enough.

Jay S.

I recently had the unfortunate experience of collaborating with MPW Marketing , and I felt compelled to share my thoughts in hopes of preventing others from making the same mistake. From start to finish, my experience with this agency was disappointing and left me questioning the competence and sincerity of their team.

Communication Breakdown
First and foremost, communication was a significant issue. Initially, I was impressed by their pitch—energetic, concept-driven, and tailored to my brand's vision. However, once we signed the contract, reaching anyone for updates or clarification became a Herculean task. Emails were often met with vague responses or, more frustratingly, no response at all. When I did manage to get a hold of someone, it often felt as if I was an inconvenience rather than a valued client.

Lack of Creativity and Strategy
The creative output was another major letdown. While I had high hopes based on their portfolio, the ads they produced for my brand were generic and uninspired. It felt as if they had slapped together a few stock images and catchphrases without any thought about my target audience or brand identity. I had expected a fresh, innovative approach, but instead, the campaigns they delivered lacked any real strategic depth or uniqueness.
Failure to Meet Deadlines
One of the promises made by MPW Marketing was timely delivery. Unfortunately, this was far from the reality. Critical milestones were missed, leading to rushed projects that were subpar at best. The delayed timelines not only affected our marketing campaigns but also strained my internal team's resources as we had to scramble to adjust our plans.

Questionable Accountability
What added to the frustration was their lack of accountability. Issues I raised about poor performance and missed deadlines were often dismissed or attributed to external factors. Rather than addressing the problems directly, they seemed more interested in shifting blame than finding solutions. This lack of ownership further eroded any trust I had in their ability to support my business effectively.

Conclusion: Not Recommended
In conclusion, my experience with MPW Marketing was overwhelmingly negative, marked by poor communication, lackluster creativity, missed deadlines, and an overall lack of accountability. I genuinely hope that they can improve their processes and client relations in the future, but I can’t recommend them based on my experience. For businesses looking for an advertising agency that can deliver quality work and foster a collaborative relationship, I urge you to look elsewhere. Your brand deserves better.