ProFed Credit Union - Columbia City, Indiana

ProFed Credit Union: A Comprehensive Overview

ProFed Credit Union, located at 379 W Plaza Dr, Columbia City, IN 46725, United States, is a full-service financial institution dedicated to providing personalized banking solutions to its members. With a Phone: 2602447222 for direct contact and a Website: profedcu.org for online services, ProFed Credit Union ensures accessibility and convenience for its customers.

Specialties and Services

• Federal Credit Union: ProFed Credit Union operates as a not-for-profit, member-owned financial cooperative.
• ATM and Bank Services: They offer a wide range of banking services, including savings and checking accounts, as well as ATM facilities.
• Car Finance and Loan Company: ProFed Credit Union provides auto loans, refinancing options, and leasing services for various vehicle types.
• Credit Union: They serve as a credit union, offering share accounts, certificates, and individual development accounts (IDAs).
• Financial Consultant: The union provides financial counseling and education to help members make informed decisions.
• Financial Institution: ProFed Credit Union offers investment services, including IRAs and health savings accounts (HSAs).
• Mortgage Lender: They provide home loans, including purchase loans, refinancing, and home equity loans.
• Savings Bank: ProFed Credit Union helps members build savings with various savings products and tools.

Accessibility Features

• Drive-through: ProFed Credit Union offers a drive-through facility for quick and convenient banking.
• Wheelchair-accessible car park: The union ensures easy access for all members by providing a wheelchair-accessible parking area.
• Wheelchair-accessible entrance: The building is designed with a wheelchair-accessible entrance to accommodate members with mobility challenges.

Reputation and Reviews

ProFed Credit Union maintains a solid reputation, with an average opinion of 4.1/5 from 17 reviews on Google My Business. Members praise the union for its friendly staff, prompt service, and personalized attention. One member commented, "They have been my bank since I was young. Every time I enter their building I am always greeted by friendly staff. They are courteous, prompt, and take their time with their account holders."

ProFed Credit Union's commitment to personalized service, accessibility, and a wide range of financial products and services make it an attractive choice for individuals and families seeking a full-service financial institution.

👍 Reviews of ProFed Credit Union

Alexandra R.

5/5

They have been my bank since I was young. Every time I enter their building I am always greeted by friendly staff. They are courteous, prompt, and take their time with their account holders.

Kimberly B.

2/5

We have banked with them for the last 5-6years. We are looking at other banks and will be switching soon. They keep rearranging things so that we overdraft and holding checks when they've NEVER been held before in order to continue to charge us fees. Never had a problems in all the years until recently. They've taken a few hundred from us now. Do not recommend, go elsewhere! We certainly are.

Emylie K.

5/5

Everyone here is so welcoming and nice! We loved banking here!

Emy K.

5/5

Everyone here at the CC, branch has always been so so nice! My Grandma knew 2 of the very lovely women that work here! Amazing staff!

janice M.

5/5

I have been banking with profed since they opened their doors in the Columbia City branch. I love this credit union. They have always gone the long mile to be friendly and helpful. I took a friend in and they explained every option to give her the best money saving loan possible. Thanks all of you in C.C. for being a great team!

Jen R.

5/5

Tyson worked incredibly hard to make it a smooth process for me and was incredibly understanding of my PTSD from my time in the USMC.
I'm very pleased with the quality of people at the ProFed Columbia City branch. They're all great to work with!

cheryl S.

5/5

I have been with pro fed for years. Best credit union and rates around and their staff are always so friendly and helpful!

Jarrett S.

1/5

I was told my mortgage rate would be locked in at 4.125. They didnt because they thought it might drop more. I asked to lock it in. They ended up getting me 4.5 so 5k extra on the loan for them. I was told my mortgage would be 375 and it is 600 which i didnt budget an extra 2500 a year for. Took 3 months to get it done. Never took that long with my other places. Very disappointing very dissatisfied. I am going to see if another bank will take over so i have trust in the bank. Try Campbell and Fetter out. Way better place to bank!!

Alexandra R.

5/5

They have been my bank since I was young. Every time I enter their building I am always greeted by friendly staff. They are courteous, prompt, and take their time with their account holders.

Kimberly B.

2/5

We have banked with them for the last 5-6years. We are looking at other banks and will be switching soon. They keep rearranging things so that we overdraft and holding checks when they've NEVER been held before in order to continue to charge us fees. Never had a problems in all the years until recently. They've taken a few hundred from us now. Do not recommend, go elsewhere! We certainly are.

Emylie K.

5/5

Everyone here is so welcoming and nice! We loved banking here!

Emy K.

5/5

Everyone here at the CC, branch has always been so so nice! My Grandma knew 2 of the very lovely women that work here! Amazing staff!

janice M.

5/5

I have been banking with profed since they opened their doors in the Columbia City branch. I love this credit union. They have always gone the long mile to be friendly and helpful. I took a friend in and they explained every option to give her the best money saving loan possible. Thanks all of you in C.C. for being a great team!