Ace Air Cargo - Unalaska, Alaska

Name: Ace Air Cargo
Rating: 2.1

Address: 2680 Airport Beach Rd, Unalaska, AK 99692, United States.

Specialties: Shipping company.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 7 reviews on Google My Business.
Average opinion: 2.1/5.

Location of Ace Air Cargo

Ace Air Cargo, located at Address: 2680 Airport Beach Rd, Unalaska, AK 99692, United States. is a well-known shipping company that offers a range of services to its clients. The company can be easily reached through their website, or by phone.

One of the key features of Ace Air Cargo is its commitment to accessibility. The company offers a wheelchair-accessible car park, making it easy for people with disabilities to access their facilities. This commitment to inclusivity is just one of the many reasons why Ace Air Cargo has built a strong reputation in the industry.

In terms of its services, Ace Air Cargo specializes in cargo transportation, providing a reliable and efficient way to move goods from one place to another. Whether you need to ship large items or small packages, Ace Air Cargo has the expertise and resources to get the job done.

When it comes to reviews, Ace Air Cargo has received mixed feedback from its customers. The company has a total of 7 reviews on Google My Business, with an average rating of 2.1/5. While some customers have praised the company for its professionalism and reliability, others have criticized it for issues such as long delivery times and poor communication.

Despite the mixed reviews, Ace Air Cargo remains a popular choice for many people in need of cargo transportation services. The company's convenient location and commitment to accessibility are just a few of the reasons why it continues to attract new clients.

If you're looking for a reliable shipping company in the Unalaska area, Ace Air Cargo is definitely worth considering. The company's expertise and resources make it well-equipped to handle a wide range of cargo transportation needs, and its commitment to accessibility is a testament to its dedication to serving all clients.

To learn more about Ace Air Cargo and the services it offers, be sure to visit the company's website at . There, you'll find more information about the company's history, mission, and the full range of services it provides. Whether you're looking to ship a small package or a large cargo load, Ace Air Cargo is ready to help you get your goods where they need to go.

Reviews of Ace Air Cargo

Sean Peters

5/5

They have reliable service, are very kind and helpful, and are good at accommodating prices and are like a “mom and pop” company for freight. Only good things to say about them.

Unalaska Powerhouse

1/5

This business is one of the most frustrating and incompetent businesses I have ever dealt with! Their lack of care and professionalism and Customer Service has a serious negative impact on our business and our ability to accomplish our mission. In Dutch Harbor, AK, we don't have an adequate infrastructure for shipping/receiving parts, equipment, materials, and the things we need to keep our industries running, especially expedited items during emergencies. We depend heavily on companies like ACE Cargo to receive mission-critical parts, supplies, tools of contractors coming here to provide essential services, and so many other items to keep our services and businesses running effectively. I can't count the number of times we have been left hanging by ACE Cargo with them leaving absolutely mission-critical parts we paid tens of thousands of dollars for expedited shipping just sitting in a warehouse in Anchorage and not being delivered for WEEKS. The cost to our business and reputation from these delays is unfathomable. We have had numerous other instances where our parts were delivered to Dutch Harbor, and then when we go to pick them up, the attending reps at ACE tell us they are not there, only to find them sitting in a corner of the receiving bay many days later. This is unacceptable! If the Owner of ACE Cargo is not reading these reviews on Google and doing something about their incompetent level of service, then shame on you! I am actually rating you with ZERO Stars, but the Google Review permits a minimum of 1 Star.

James

1/5

avoid if at all possible.
my items sent to Anchorage, from Dutch Harbor.
they wouldn't let me buy insurance,
I told them I won't be able to pick it up untill friday
the next day they called, come get it. I wasn't going to pick it up for 5 days. I told them "Friday"
they lost it. made me sign for it first, then told me I couldn't have it.
filled out all the forms for lost items. it cost me $3000,
they never paid.
35 days later it showed up at my home, a square box to start turned into a ball. every thing inside broken.

clark schlosser

1/5

The customer service is horrible. I was inquiring about a lost shipment and she became frustrated and told me not to call back and hung up on me! Still have no idea where my cargo is!

Jason Butts

1/5

What they mean when you see the sign that says "closed for 1 hour" during freight loading/unloading aircraft" means closed for 1 hour before the plane arrives and closed for an hour after aircraft arrives. And closed for lunch. If they forget to lock the door during the day and you can expect horrible customer service.

Jody

1/5

Horrible customer service!

Michael Fernandez

5/5