Adaptive Internet - Grand Junction, Colorado

Adaptive Internet, located at 123 N 7th St #130, Grand Junction, CO 81501, United States, is a reputable Internet service provider that serves the local community. With a phone number of 9705493560, and a website at adaptive-internet.com, they offer a range of services to cater to their clients' needs. Adaptive Internet specializes in providing internet services and is well-known for its wheelchair-accessible car park and entrance. It is highly recommended to book an appointment prior to your visit.

The company has garnered 58 reviews on Google My Business, with an average rating of 2.9/5. This shows that while there may be some room for improvement, their commitment to serving their customers is evident. Adaptive Internet offers a wide range of packages and services to suit different needs and budgets, ensuring that there is an option for everyone.

One of the key features of Adaptive Internet is their focus on customer satisfaction. They strive to provide personalized solutions that cater to the specific needs of each customer. Their team of experts is well-versed in the latest technology, allowing them to provide efficient and effective service.

For those looking for a reliable and dependable internet service provider in Grand Junction, Adaptive Internet is definitely worth considering. Their competitive pricing, combined with their commitment to providing exceptional customer service, makes them a strong contender in the market.

👍 Reviews of Adaptive Internet

Taylor S.

1/5

Worst internet ever super slow speeds and issues streaming. Constantly drops when watching movies. Don't use this provider.

John M.

1/5

One star is too many. It is anathema to me that this company hasn’t been investigated and charged with fraud. Charging exorbitant fees for intermittent, unreliable service that never approaches the speeds advertised and directed at those who have no other option. Predatory would best describe their business model. With conduit being laid for cable/fiber-optic, it is my hope this company will soon fold. Avoid at all costs.

Gena R.

5/5

I have had two other internet companys and Adaptive is by far my favorite. They are there for you, if lines are down you get an email or fb notification. Customer Service by phone is awesome. Don't have to press 1 for whatever. Someone actually answers the phone and is quite pleasant. Set price. only went up $5.00 in quite a few years I have been with them. I highly recommend Adaptive Internet. Gena Rose

Jason G.

1/5

Piss poor service and slow speeds (8mbps), rating less than one star. I asked to cancel my service and without any correspondence of if my service was cancelled or not, they sent techs to my home to remove the dish. They trespassed on my property and roof, without permission and no one home, to remove just the dish (that was on my home when I bought it) leaving me with all the cables and stand sticking out of my roof unsealed.

donna L.

1/5

As it the case with many of the reviews here, I also have had a great deal of difficulty with customer service - particularly over the last two months when I've tried to contact them regarding the unstable and unreliable service they are providing. I've left messages daily for Gwen over the last ten days in an effort to get credit since I'm not receiving the bandwidth I'm paying for and conclude she's avoiding returning my call. It's reported that there are challenges with some of the hardware within the system and they are "working on it" - a consistent refrain when calls are made inquiring about the loss of service. If that is the case, there is zero communication from the company to explain the challenges they are facing which would seem pretty basic to keeping customers informed and to promote good will. I now suspect that Adaptive has oversold their capacity to serve customers on their network which is most unfortunate as it was so promising to have what first appeared to be decent service in this neighborhood.

Beth C.

2/5

Your service has gotten HORRIBLE. I used to recommend you. Not so much now. Internet is so slow I use my phone and turn off WIFI. Watching a TV program is almost impossible. What has happened to your service People are moving to other companies. With what we (and others) pay you should be able to fix the problems.

Jill R.

2/5

I understand there were issues beyond your control, very frustrating when you send out an email that issues have been corrected when we still are without on day three. Your phones are back up but on one available to help because it is the weekend. I understand people need days off but when you have something this big going above and beyond is expected. I rely on this for my business

Melissa B.

5/5

Awesome service. I was able to finish two degrees on line since I started using Adaptive without worries about service interruptions. Everyone is so friendly and kind when you call in. Great customer service, reliable product. When they sent service people for installation or repair, the installation people are professional, timely, don't leave a mess and are kind