Comcast Service Center - Ukiah, California

Overview of the Comcast Service Center in Ukiah, California

For individuals and businesses in Ukiah, California, the Comcast Service Center located at 1060 N State St, Ukiah, CA 95482 presents a comprehensive resource for a wide range of connectivity and security needs. This facility serves as a vital hub for Comcast’s services, offering support, sales, and installation for its diverse offerings. The Comcast Service Center in Ukiah is more than just a storefront; it’s a dedicated point of contact for residents and businesses seeking reliable internet service, television packages, phone solutions, and integrated security systems.

Key Services and Specialties

The Comcast Service Center in Ukiah specializes in several key areas, catering to the varying requirements of its customer base. Here’s a breakdown of their primary offerings:

• Internet Service Provider: They provide a variety of internet plans, including high-speed fiber optic and cable internet options, designed to meet different bandwidth needs.
• Burglar Alarm Store: Comcast offers a complete line of security system products and services, including professional monitoring and smart home integration.
• Business to Business Service: Recognizing the unique needs of local businesses, they provide tailored business internet solutions, along with phone and voice over IP (VoIP) services.
• Cable Company: As a leading cable company, they deliver a wide selection of cable television channels and premium entertainment options.
• Security System Supplier: Comcast is a prominent security system supplier, offering a range of sensors, cameras, and control panels to protect homes and businesses.
• Telephone Company: They provide traditional telephone services and advanced VoIP solutions for residential and business customers.

Location and Accessibility

The Comcast Service Center’s physical location at 1060 N State St, Ukiah, CA 95482 is strategically situated to serve the Ukiah community effectively. The center is designed with accessibility in mind, featuring:

• Wheelchair-Accessible Car Park: A designated parking area is available for customers using wheelchairs or mobility devices.
• Wheelchair-Accessible Entrance: The entrance to the service center is fully compliant with accessibility standards, ensuring ease of access for all visitors.

Customers can easily contact the center via phone at 8009346489. For more detailed information, including service availability, current promotions, and technical support resources, visitors can explore the xfinity.com website, specifically the Ukiah local page: xfinity.com. The website provides a wealth of information and allows users to schedule appointments and manage their accounts online.

Customer Feedback and Reputation

The Comcast Service Center in Ukiah currently boasts 131 reviews on Google My Business. The average customer opinion stands at 2.6/5. While the overall rating indicates areas for improvement, it’s important to consider the range of feedback received. Some customers praise the helpfulness of the staff and the quality of the services provided, while others express concerns regarding response times, billing issues, and technical difficulties. It is recommended that potential customers review these reviews to gain a comprehensive understanding of the customer experience.

Recommendations for Prospective Customers

For individuals and businesses considering Comcast services in Ukiah, the following recommendations are pertinent:

• Research Service Packages: Before visiting the service center, thoroughly research the available internet plans, television packages, and security system options on the xfinity.com website. This will enable you to articulate your specific needs and preferences to the representative.
• Prepare Questions in Advance: Write down any questions you have regarding pricing, installation procedures, or technical specifications.
• Gather Relevant Information: Have your account number, address, and proof of identification readily available.
• Be Patient and Persistent: Resolving service issues can sometimes require multiple interactions. Maintain a polite and persistent approach when communicating with the service center.
• Explore Online Resources: Utilize the xfinity.com website for troubleshooting tips, FAQs, and online account management tools.

Overall, the Comcast Service Center in Ukiah provides a local point of contact for a broad spectrum of communication and security services. While customer feedback suggests areas for improvement, the facility’s location, accessibility features, and comprehensive service offerings make it a valuable resource for the community. The commitment to providing reliable connectivity and responsive customer support remains central to their operations. Further investigation into current promotions and reviews can assist in making an informed decision regarding Comcast services.