Consolidated Communications - York, Maine
Address: 24 Long Sands Rd, York, ME 03909, United States.
Website: consolidated.com
Specialties: Internet service provider.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 3 reviews on Google My Business.
Average opinion: 1/5.
📌 Location of Consolidated Communications
Consolidated Communications: A Detailed Overview
For individuals and businesses seeking a reliable internet service provider, Consolidated Communications presents itself as a noteworthy option, particularly within the Maine region. Located at 24 Long Sands Rd, York, ME 03909, United States, the company operates with the aim of delivering connectivity solutions. While recent customer feedback suggests areas for improvement, a deeper examination of their offerings and accessibility reveals a business with a specific focus and some key features.
Company Background and Specialties
Consolidated Communications is primarily dedicated to providing internet service. Their core business revolves around delivering broadband internet access to residential and commercial customers. They typically offer a range of plans, encompassing different speeds and data allowances, catering to diverse needs. Itâs essential to note that their service area is primarily concentrated in Maine, aligning with their stated location. The companyâs website, consolidated.com, serves as the central hub for information regarding their services, coverage maps, and account management tools.
Location and Accessibility
The physical address, 24 Long Sands Rd, York, ME 03909, places Consolidated Communications within a coastal community in Maine. This location is strategically important for their service delivery, facilitating quicker response times and potentially localized support. Furthermore, the company offers a wheelchair-accessible car park, demonstrating a commitment to inclusivity and ensuring ease of access for all customers. This is a significant benefit for individuals with mobility limitations, contributing positively to their customer experience.
Customer Reviews and Feedback
Currently, Consolidated Communications has garnered 3 reviews on Google My Business. However, the average opinion is a concerning 1 out of 5 stars. This negative feedback highlights that a substantial portion of customers are experiencing issues with service reliability, customer support responsiveness, or billing accuracy. It is crucial for potential customers to carefully consider these reviews alongside the company's advertised benefits. Detailed analysis of the reviews can provide valuable insights into the specific pain points affecting customer satisfaction.
Key Features and Services Offered (Potential)
While specific service offerings may vary based on location and plan selection, Consolidated Communications typically provides:
- Fiber Optic Internet: A high-speed internet option for homes and businesses.
- Cable Internet: A more traditional broadband solution.
- Business Internet Solutions: Tailored internet packages for small to medium-sized enterprises.
- Digital Voice Services: Voice over IP (VoIP) phone services.
- Managed Wi-Fi Solutions: For businesses needing enhanced wireless network management.
It's recommended to contact Consolidated Communications directly or visit their website to obtain the most up-to-date and precise details on their current service offerings and pricing.
Important Considerations
Given the current negative customer sentiment, thorough due diligence is advised before committing to Consolidated Communications. Potential customers should:
- Compare Pricing: Assess their plans against competitors to ensure they receive the best value.
- Verify Coverage: Confirm that the desired service is available at the specific location.
- Read Recent Reviews: Beyond the three Google My Business reviews, explore broader online forums and review platforms for a wider range of customer experiences.
- Inquire About Service Level Agreements (SLAs): Understand the guarantees regarding uptime and performance.
Despite the recent challenges, Consolidated Communications remains a local internet provider in Maine. Their commitment to accessibility with the wheelchair-accessible car park is a notable positive attribute. However, prospective customers should approach their services with a cautious and informed perspective, considering the available feedback and conducting thorough research before making a decision.
Contact Information: Although a direct phone number wasn't readily available, potential clients can reach out through their website: consolidated.com
👍 Reviews of Consolidated Communications
