FIS - Durango, Colorado

FIS: A Comprehensive Overview

FIS, headquartered at 150 Mercury Village Dr, Durango, CO 81301, United States, is a renowned software company that has been making significant strides in the industry. With their exceptional services and cutting-edge technology, FIS has managed to carve a niche for itself in the competitive market. The company can be reached via 8008464472 or through their official website.

Specialties and Unique Features

Specializing in software solutions, FIS prides itself on offering a wide range of services that cater to various industries. Their commitment to innovation and customer satisfaction sets them apart from their competitors. Among the notable features of FIS is their wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that their facilities are inclusive and cater to the needs of all visitors.

Customer Opinions and Feedback

FIS has garnered a total of 56 reviews on Google My Business, with an average rating of 3.8/5. These reviews provide valuable insights into the company's performance and service quality. One user expressed their satisfaction with their long-standing relationship with FIS, highlighting the company's commitment to growth and innovation. They also praised the strong connections they have made with professionals from FIS over the years, emphasizing the company's ability to foster meaningful relationships.

Another reviewer mentioned the exceptional pleasure they derived from being a part of FIS's journey, underscoring the company's ability to create a positive and engaging experience for its clients. This feedback, among others, speaks volumes about FIS's dedication to excellence and customer satisfaction.

Final Recommendation

👍 Reviews of FIS

Brian ?. R.

4/5

I have enjoyed a strong and growing relationship with Vantiv. For over 5 years we have participated in the evolution of the technology and growth of the service and services they offer our industry. I have made great connections with many professionals from Vantiv over the years. It has been a great pleasure to be a part of the journey so far.

George F.

5/5

As a developer partner with Vantiv, I've found a rare combination of support and knowledge that are both very accessible to us. In my experience I can get better support and faster answers from Vantiv that I can with many of the other processors we work with. Integrating with their platform was a great decision for my company.

Mobile P.

4/5

I have been happy with the personnel that work at Vantiv and any issues that I had with pricing, they have worked through with me. I recommend giving them a call if you are in the market to expand your reach to POS systems for sure! They are a great asset to your portfolio of partners!

Kevin P.

5/5

I've worked in the credit card industry for 15 years. The responsiveness and flexibility that Vantiv has given us through utilizing their Element Express Gateway has been a huge advantage. Migrating a complex set of highly visible systems from one Bank to another was a very simple and painless project.

Daniel T.

5/5

Working as a Point-of-Sale software developer, Vantiv has worked with us to get our new software up and running quickly. They are very responsive, willing to actually talk on the phone, and most times get any issue resolved on the first discussion.

Vickie C.

5/5

Mercury (now known as Vantiv) is an incredible company that works hard to not only help their merchants but to help the companies that depend on them as a provider. They are immensely attentive and work hard to help out their merchants and partners. Their customer service is great too!

Edward J.

2/5

This company will screw you in many ways. They will increase processing fees on a regular monthly basis, they will hide additional fees, they make their fee structure so confusing you don't know if it's a good deal. Their customer service is ok, but I will not be returning as a customer. To me it seems like they only care about fleecing you for a couple months and don't bother with long term relationships. NOT Recommended.

Leonel V.

4/5

I have a small restaurant and have used Mercury as CC processor for 5 years until VANTIV took over. We canceled w them and thats when the trouble started.
We switched our old POS ( w the help of NATIONAL SYSTEMS was set up w/ Mercury, because their POS unit was inly compatible with) to Square. We canceled w Vantiv and thought everything was fine. A week later we got a call from Vantiv and was told we made an early termination of contract & breach a contract w them. The rep said there was 18 months of the contract left and we owe Vantiv $9,000.00...wth. They never mentioned anything to us about this at the time of cancellation. How is it an early termination?
Well we found out that there is an auto renewal which we had no idea about. We were never told by our original set agent w Mercury. The monthly fees went up every month when we had them too. This was the reason we chose to leave them. They hired collections to harrass us and now a law office has called us...we cant afford this fee let alone just trying to keep our heads above water everyday.
Is there anyone else who are going through this or have gone through this that can offer advice? We are in dire need of help.
Thank you.