Hoffman Media - Birmingham, Alabama

Hoffman Media es una empresa de publicación con sede en Birmingham, Alabama, Estados Unidos. Su dirección es Address: 2323 2nd Ave N, Birmingham, AL 35203, United States.

Podrán contactarlos mediante teléfono en Phone: 2059958860.

Pueden visitar su sitio web en Website: hoffmanmedia.com.

Especialidades

Specialties: Publisher.

Otras características

Other points of interest:

• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Opiniones

This company has 19 reviews on Google My Business.

Media de opinión

Average opinion: 3.7/5.

Hoffman Media es una empresa de publicación que ofrece servicios de publicación para diversas industrias. Con su dirección en Birmingham, Alabama, Estados Unidos, pueden contactarlos mediante teléfono o visitar su sitio web.

La empresa tiene especialidades en publicación y ofrece servicios de alta calidad para sus clientes. Además, su ubicación es accesible para personas con discapacidad, con un estacionamiento y entrada accesibles para sillas de ruedas.

Los clientes pueden leer opiniones sobre la empresa en Google My Business, lo que les da una idea de la calidad de los servicios que ofrece.

En general, Hoffman Media es una empresa de publicación confiable que ofrece servicios de alta calidad para diversas industrias.

👍 Reviews of Hoffman Media

Melissa C.

1/5

Highly disappointed. I order 2 of the Brenda Gantt book 3 for gifts. I ordered them back in March and should have shipped in November. I received an email with the total and an order number. I have waited patiently and haven’t received them. I called yesterday only to find out the order was cancelled. I had to change my card at some point in the last 8 months due to fraud activity and it caused the order not to go through. It would have been nice to have gotten an email so they could have been reordered and gotten here for Christmas. I have received about 30 emails for advertising, but not one to tell me the order was canceled. I will probably not order this book if Hoffman is the only company I have to order from! Customer service was no help at all with this situation!

Wilma M.

5/5

I ordered Brenda Gantt’s third cookbook December 31. I just received it yesterday, January 11th. I read so many bad reviews I was a little nervous. Turns out everything went fine. I have nothing bad to say about Hoffman Media. Planning to order the other two cookbooks. Very pleased with this transaction.

Leah F.

1/5

Ordered my Brenda Gantt cookbook #3 in May . Was sent a shipping number in early August saying delivered by the 17 th . Emailed them after the 17th to let them know it says in transit from the same area for 5 days . They told me it would be delivered by the 31st . Still not delivered . I have called and emailed with no answer or response as of sept 3rd . Horrible Company . Wish Brenda had another company publish her books . Such a great lady doing business with an awful company .

Kristin W.

1/5

Absolutely horrible customer service! I placed my order in early November for the reprint of the second Brenda Gannt cookbook. I never received it. Contacted Hoffman media via email, was told that the USPS returned my item saying they left notice due to no safe place to leave the package. This is inaccurate as we have post office mail boxes at our property as well as my front porch where packages are left all the time. Hoffman media has received the book back as confirmed by usps tracking information and is refusing to refund or replace my order. I was told I had to wait 8-10 business days for them to process the return of the book and then another 3-5 business days for a refund. They’ve had my money almost 2 months with no product. I hate writing this because I love Brenda, but other people need to know this company has shady business practices. I requested they just replace my book with a new one instead of a refund, they refused! Extremely rude customer service agents as well.

Billie K.

1/5

I did not receive my order although I received email confirmation of invoice and later, shipping. When I tracked the order, it had been returned for incomplete address even though entire, correct address was in the emails from them. Hoffman Media never reached out for verification of address by email or phone. Customer service did not respond to my emails. When I reached them by phone, they said the first book is sold out. I have already ordered and received several food items that Brenda uses in anticipation of the cookbook. I hope there is another reprint although customer service indicated that it's not expected. I wish Brenda could find a more reputable publisher. I am not one to do reviews, especially negative reviews. Beware of this publisher.

Doris B.

5/5

Received 2 of Brenda Gantt’s cook books. Ready to order the 3rd. Great cookbooks and excellent service from Hoffman

Nichole C.

5/5

I was weary about placing an order after reading all of the negative reviews. However, I really wanted to get my memaw the Brenda Gantt cookbook for Christmas so I took a chance. I received the book earlier than I thought as the listing stated the books wouldn’t even be shipped until middle/ late November and could take weeks for shipping. It’s November 18th and I have the book!

Kendra W.

1/5

This company does not deliver items as promised. I was told I would receive an order at the end of April but as of mid May I have not received my order. I did get a tracking number on May 4ty but when I try to check the status of my order the USPS says that they are still awaiting the package to ship. So Hoffman Media sent out tracking numbers for items that they still have not sent to actually be mailed almost 10 days later. When I contacted customer service I was told they are hoping to get them shipped in the next 6-9 days. They are offering no compensation other than an I'm sorry to account for their lives and lack of service. I tried to speak to someone else who could give me more information and was hung up on. When I called back I was told that since it's in shipping status (even though all they really did was print a shipping label that won't actually get to the USPS to ship for another 2 weeks) I have to talk to someone in shipping and they were just going to pass me off to another person who couldn't help me. Don't use them if you can avoid it