Mahaska Communication Group (MCG) - Oskaloosa, Iowa

Address: 210 S D St, Oskaloosa, IA 52577.
Phone: 6416761000.
Website: mahaska.org
Specialties: Telecommunications service provider, Internet service provider.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Electronics, Debit cards, Credit cards.
Opinions: This company has 90 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Mahaska Communication Group (MCG)

☎️6416761000

⏰ Open Hours of Mahaska Communication Group (MCG)

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Discover Mahaska Communication Group (MCG)

Mahaska Communication Group (MCG), located at Address: 210 S D St, Oskaloosa, IA 52577, stands out as a prominent Telecommunications service provider and Internet service provider. Whether you're seeking reliable internet access or need to upgrade your telecommunications services, MCG is well-equipped to meet your needs. For those interested in learning more, their Website: mahaska.org/oskaloosa offers detailed information and an easy way to explore their services.

Key Contact Information:
- Phone: 641-676-1000
- Website: mahaska.org

When considering MCG, several features make it a noteworthy choice:
- Wheelchair Accessible: Both the entrance and parking lot are designed to be accessible for individuals with mobility challenges.
- Accepts Debit cards and Credit cards, ensuring convenient payment options.

Specialties	MCG specializes in providing comprehensive telecommunications services and internet services to the community.
Other Points of Interest	Wheelchair accessible entrance Wheelchair accessible parking lot

Customers have shared their experiences on Google My Business, with MCG garnering 90 reviews and holding an average opinion of 3.8/5. This indicates a generally positive customer experience, though there's always room for improvement.

For anyone looking to connect with MCG, here's a concise guide:
- For inquiries, give them a call at their phone number.
- To learn more, visit their website where you can find detailed service information and possibly even book services online.
- Accessibility matters: If mobility is a concern, MCG's wheelchair-friendly facilities are a plus.

👍 Reviews of Mahaska Communication Group (MCG)

Mahaska Communication Group (MCG) - Oskaloosa, Iowa

Brandon S.

1/5

Customer service is rude. Gives no notification of billing changes constantly have downed internet due to “maintenance”
Not a customer based company very disappointing.

dimitri M.

1/5

They have fallen behind on their installation of the cable that's been strung across my yard since March. The told me the cable would be buried in April. Well, it's May 13th. I called their customer support and a person cut me off mid-sentence and stated that they're really busy, blah . blah. Nothing but excuses, no action. Said she'll open a ticket for whatever that's worth. She did not seem to care, as I'm sure she gets these calls daily. When I initially signed up for service, they did not tell me that the cable would be exposed for months! Sneaky and deceiving. If I were you, I'd go find an established company in the area.

David N.

4/5

Not one problem with outages happy I switched internet provider

Chris S.

5/5

Update! : It has been 12 days and I have not lost connection one time. Speed is faster than any of my devices can keep up with. Great product!

Original review: New install for Ottumwa. Technicians were professional, knowledgeable, and very polite. Complete install of fiber and new 2Gbit service and router, no charge for the install or the router. Flat monthly rate with no hidden fees. So far, so good.
I switched as soon as MCG became available in my area.
Mediacom 1Gbit has always dropped 3-5 times per week minimum, requiring resets and sometimes 3-5 drops per day. I had tech support here from Mediacom once per year and they never could make my connection stable. Hoping MCG will be fast and stable, I like knowing the network isn't over-worked.

Jonnie W.

5/5

HUGE shout-out to the amazing Kayla in MCG tech support! I could not remember my wifi PW and, after calling the after hours tech support number, received a call back within 5 minutes. It was Kayla and she was fantastic! She helped me remember/retrieve my wifi PW and also showed me how to get it on my own via the awesome MCG app. Kayla was kind, funny, engaging, just lovely! I have used many internet companies - across the country and over the years - and MCG is far and away the best! Best customer service, best people, best quality, best everything.

Aaron D.

2/5

Good service, they fixed my cord when the city cut it by accident but it’d be nice if I could have it buried. I’ve had MCG for about 14-15 months and my cord was buried for maybe 2 months

Ron H.

5/5

Exceedingly good internet service and a very fair price. My whole experience with MCG right from the beginning has been off the charts awesome. Easy to reach their local office here in Newton, Iowa and those folks have been consistently over the top helpful, the tech Jreyton, who came out did a superb and professional job of hooking us up to fiber optics and helped me get my IPhones, IPad, Landline and Televisions up and running. I highly recommend Mahaska Communications Group.

Jill B.

5/5

We lost service on Sunday. First, a member from tech support called back within 10 minutes. The issue could not be resolved so a member of their team came to our house and replaced the router the same day. This was exceptional service in my opinion!