Menards - Ottumwa, Iowa

Discover Menards: Your Comprehensive Home Improvement Destination

Located at Address: 1898 Venture Dr, Ottumwa, IA 52501, Menards stands as a beacon for all your home improvement needs. With a convenient phone number Phone: 6416824711 and an accessible website menards.com, customers can easily find everything they need, from home hardware to pet supplies and beyond.

Key Features and Services

Specialties: Menards is not just a store; it's a one-stop solution for home improvement. They offer a diverse range of services including Appliance store, Building materials store, Hardware store, Lumber store, Pet supply store, and Plumbing supply store. Additionally, they provide a Tool rental service, ensuring you have everything needed for your projects, whether big or small.

Accessibility and Convenience

Menards prides itself on being wheelchair accessible, with an entrance and parking lot designed for ease of access. They also offer delivery services, in-store pickup, and a variety of payment options including checks, credit cards, debit cards, and even NFC mobile payments, making shopping convenient for everyone.

Customer Experience Insights

The customer experience at Menards appears to be varied, with an average rating of 3.8/5 based on 775 reviews on Google My Business. While some customers commend the cashier for being wonderful, others have noted challenges, such as the need to search for associates for assistance and the perceived inefficiency of the pick-up area. Despite these points of interest, the overall service and product range seem to cater to a wide customer base.

Recommendations for Potential Visitors

• Prepare to visit Menards with a clear idea of what you're looking for, as the large selection can be overwhelming.
• Consider utilizing their delivery service for heavy items or if you're short on time.
• Take advantage of their in-store pickup option to avoid lengthy wait times.
• For those with mobility concerns, the wheelchair accessible entrance and parking lot are a great feature.
• Don't forget to explore their assembly service for projects that you might find challenging to handle alone.

For those seeking a comprehensive shopping experience for home improvement, Menards offers a vast array of products and services under one roof. Whether you're renovating your home or simply looking to pick up some essentials, Menards is well-equipped to meet your needs. To begin your journey towards a better-equipped home, visit their website at menards.com to explore their catalog, check availability, and even place orders online for convenient pickup or delivery.

Ready to transform your home Connect with Menards today and discover how they can help you bring your vision to life.

👍 Reviews of Menards

B

1/5

Bought peal and stick vinyl flooring and it doesn’t stick! I’ve tried everything the associates told me and they still don’t stick. Worthless product. The sticker on the threshold sticks really well, why can’t you make tile that stick as well? Never buy that crap again.

Stephanie A.

3/5

We had to hunt down associates for help. Non of them seemed to be happy to help.
Our cashier was wonderful tho!
The pick up area in the back is a disaster. They really should consider separating the small orders from the big orders to make it more efficient.

Matt R.

4/5

I love Menards. There, I said it. Scoff if you must.

Just beware the Menards Time Warp Effect (or is that affect?) You walk in, and the next thing you know it's 3 hours later when you're walking out.

Daniel G.

1/5

OTR drivers delivering from a DC. This is the slowest store to unload. Plan on 2+ hours at least. If another truck is ahead of you double that.

Sarah R.

4/5

Nice to visit and purchase Household items needed for a project on a Sunday. The store is particularly slow. I like the wide isles and friendly service. Also can’t BEAT THE 11% rebate

Cody P.

5/5

With the help of the website showing where each item was located and the labels on each aisle I was able to find everything all on my own and quickly! Very convenient for a first time Menards shopper.

Zach M.

3/5

Good soda selection at least

JOHN M.

1/5

Lets begin at the beginning: I have yet to meet one store employee who even remotely acted as though they wanted to help. They all, and I do mean all, act as though you are a bother and a nuisance to look for any type of customer service. This also includes management. I can cite numerous examples, but there's simply not enough space.
I recently purchased a gas powered edger. Upon getting it home we discovered it didn't really work for us, I mean it worked and ran just fine, we did not like the way it edged. I took it back the very next day for a refund and, after being told I was rude, I learned Menards policy for refunding any gas powered device was not acceptable Would have been nice to have some sort of notice posted, but that would mean less sales. I was out $220.

I did learn that Home Depot and Lowes DID REFUND GAS powered!!

What Menards really needs is a big box store as competition.
I will make the drive anywhere to avoid giving one more penny to this place.

Oh yeah, regarding the 11% rebate, which takes up to 12 weeks to get issued, why not just reduce all prices by 11%?

It's very possible that other Menards locations are different and there's just something in the water in Ottumwa.