Ojai Business Center - Ojai, California

Brad Erickson

Wonderful people always willing to help you out. I only live about two blocks away so it's the perfect place for me to drop off my Amazon returns and such. They've got a lot of other nice services like copying and binding along with laminating. It's very convenient for me. And you can always go next door after your business and have a drink or snack at Jim and Rob's or Lisa's Cantina which are really the same place. Update as of June 2024 the business center is still serving me most wonderfully

Jessica

Let me start by saying that this establishment is horrible. I was waiting in line for 10 minutes and the lady behind the counter refused to help me. Instead she insisted on helping the people behind me. She told me she was busy and didn't have time. So instead she gave me a form to fill out essentially making me do her work for her. She's a major problem. Not helpful whatsoever. Another issue is that their prices aren't listened anywhere. They're charging $20 for a package to be shipped with usps when there's a $10 flat rate. Talk about a scam

I was there 8/14 and it was the woman with short hair

Kirsten Simpson

The staff was very helpful when I needed to overnight my brother's phone to him. I was very grateful for their professionalism.

John M

I've been using their services for over 15 years now and I've always had a great experience. Though, the new manager is obviously taking advantage of his monopoly on this service in the area. The price changes have been enormous. Also, he is very rude and will argue over petty 10cent details. He doesn't need your business and he will not hesitate to make you feel that way.

Jamie Aleman

Respond to owner:
Don't forget that the small items you sell, like tape, notepads, and car air fresheners, which cost between $1 to $5, help pay your bills. I come to your store frequently, in the beginning I started with smaller projects, todays I had 3 projects for modana. Recently, I purchased five big posters and other items totaling $280.

There was only one instance where I purchased a single label that wasn’t found. Your employees created the file for me and didn’t save it, yet I was blamed for not having it. Furthermore, after I patiently and kindly waited for TWO hours while Madona helped other clients, u told her to refus to service me. YOU SHOULD NOT BE DENYING ANYONE ESPECIALLY WHEN WE ARE PAYING AND KIND CUSTOMERS!

This review highlights that you discriminate against small businesses, as OTHER reviewers have also mentioned on here that you prioritize certain projects over others. Remember, you started with a small business too, Monaj. Those $1, $5, and $10 customers are what got you started in the first place.

Laura Ford

Independent business that offers 4 means of shipping, FedEx, UPS, USPS and DHL. Great customer service + fast and friendly!

Update to review: They have a very smooth covid safe set up for shipping (May 2020).

jamie colindres

I am deeply disappointed with my recent experience at this establishment. I have printed my labels and files here mutiple times over the past year without issue. However, on my most recent visits, I encountered significant problems.

On this occasion, Madonna could not find my labels. This was my second attempt to get the same labels printed. Madonna admitted she forgot to save the file, but the manager, Monaj , seemed more upset by this situation than understanding. I felt discriminated against by Monaj, who kept instructing Madonna to tell me to go away, saying I wasn't worth their time because I was only printing small labels. This felt like discrimination against small businesses, implying that my orders were insignificant and a waste of their time.

I waited patiently inside the establishment for two hours. Madonna was clearly overwhelmed, doing multiple tasks while Monaj kept pressuring her. Despite my patience and willingness to wait, Monaj decided they would refuse to service me today!!! He unjustly blamed me for not bringing the file, despite the fact that I've printed the same label numerous times 20times before(same labels) with the guys that use to do designing last year . I somehow was able to go throw old email and find the file and he still refused to service me today for no reason! I was quiet , polite, I waiting in line while they took care of others for 2hours. After he refused me I didn’t say a word back I politely left and now writing this review and I am very sad and disappointed.

Monaj attitude was dismissive and discriminatory, targeting small businesses like mine. This place appears to prioritize larger, more profitable clients over small businesses. I left the store feeling extremely disheartened and undervalued.

If you are a small business looking for reliable service and respect, I would recommend finding another place that values all customers equally. This experience was a stark reminder of how some businesses forget their roots and lose sight of the importance of every customer, regardless of the size of their order.

Henry Williams

I went to this store recently and walked into the manager complaining to his employee working on a document file. So asked if I can use the self printer. The manager insisted that I get an employee to help print out the work (I know how to use the office printer / scanner to print 50 copies). I declined but manager pressured his long haired blonde employee to do it for me, he was already working on a photoshop project at the time. So talking to the employee told him I preferred doing it my self, the employee politely asked me a few questions. I answered them and we pretty much understand agreed I know what I am doing and had me on my way. As I was printing, I heard another vent from the guy telling him "he should of done it for him and that how we make more money in this buisiness." The Employee was on edge and told him "I'm already swamped and trying to finished a 250 dollar project due today and don't need to him to make you another 10 cent on paper."

I mean I know its a business center, but I dont need to give people grief on not needing help for simple print jobs.