Palo Cooperative Telephone Association - Palo, Iowa

About Palo Cooperative Telephone Association (PCTA)

The Palo Cooperative Telephone Association, located at Address: 807 2nd St, Palo, IA 52324, offers essential telecommunications services to the community. With a phone number Phone: 98513431, customers can easily reach out for inquiries or assistance. Their official website Website: gopcta.com provides comprehensive information about their services and how to get involved.

Key Features and Services

As a telecommunications service provider, PCTA specializes in delivering reliable communication solutions. Their key specialties include:
- High-quality internet services
- Competitive mobile and landline plans
- Customer support tailored to your needs

Accessibility and Payment Options

PCTA is committed to accessibility, ensuring that their facilities are welcoming for everyone. They feature a wheelchair accessible entrance and a wheelchair accessible parking lot, making it convenient for all customers. For payments, they accept both Debit Cards and Credit Cards, providing flexible payment options.

Customer Reviews and Ratings

Palo Cooperative Telephone Association has garnered attention through its customer feedback on Google My Business. With 9 reviews, the average rating is a respectable 3.7/5. This indicates a generally satisfactory service experience, although there's room for improvement. Some customers appreciate the service's adaptability, such as adjusting lines to better suit residential areas like Darrell Dr., suggesting that the company is responsive to community needs. However, there's also a note about dissatisfaction with other services, like Mediacom, highlighting the importance of competitive offerings in the telecommunications sector.

Recommendations for Potential Customers

For those considering PCTA:
- Location Check: Ensure the location suits your needs as the physical address might differ from your expected one. It's beneficial to verify if their reach extends to your area.
- Explore Services: Take advantage of their website to explore the range of services they offer and compare with competitors.
- Consider Accessibility: Given their commitment to accessibility, this might be a deciding factor for individuals with mobility issues.
- Payment Flexibility: The acceptance of various payment methods can simplify transactions for customers.
- Read Reviews: Before making a decision, consider reading through customer reviews to gauge the quality of service and customer support.

👍 Reviews of Palo Cooperative Telephone Association

Michael F.

3/5

Well don't have you as you are not on Deer Valley Dr . does not look like you are coming but you did do Darrell Dr. Think you need to rethink and run your lines and you will see most going to you. We are not happy with Mediacom/// not one bit.....non of us.. send a price of your service.

Kyle J.

2/5

Front office ladies were nice. Tech was nice but work was not great. Over 4 hours to install in the house. He placed the router in the basement opposite corner of where 99% of use would be and said it “should” reach the other side. Turns out it does not. We had to purchase an extender on top of paying for their 200$ router. The router is connected to a single ethernet cord. There is a huge bundle of ethernet cords in the basement that are connected to absolutely nothing. Everything that I have read says that routers should be centrally located in the home away from concrete walls and metal objects. Our router is placed in the corner where two concrete walls meet and all of the heating and furnace work blocks its signal to the upstairs. Staff was very nice though

Schiny

5/5

Speeds seem stable and consistent.
500mbps is 500mbps. When I used Mediacom in CR I had a 500Mbps package but would pull around 280/300mbps max usually.

Adam V.

1/5

The customer service is an absolute joke. The prices are outrageous. They basically have a monopoly on the city of palo for intetnet. Id say steer clear but if you live in palo and want intetnet you cant.

STARKE

5/5

They're not Mediacom. Enough said

Chris

5/5

The staff is very nice.

Derek G.

5/5

depressed N.

4/5