SMS-iT - San Francisco, California

Peter R.

I just wanted to shoutout to SMS-IT as a very happy client because I'm in a restricted industry (cigars) and Twilio kicked me off so I was pretty screwed. They were able to help me as a Twilio alternative and save my business from doom. Not only are their rates like half the price of Twilio but they work will all of those restricted industries like alcohol, tobacco, gambling etc. Oh, and their A2P verification only took like 2 days.
And their support has been A Class!
This is not an ad for them or some spam message. Just a very happy client.

Mike R.

They have the best customer support of any CRM that I've ever had. I presently work with GHL and SMSIT and SMSIT staff literally works around the clock with me to perfect my campaigns and even created features for me that didn't previously exist just because I asked. When it doesn't work the way that I want it to, they change it so that it does. They go the extra mile and I have been able to integrate my audaxai.pro technology to include conversational AI. They are the new must-have in the business world.

powell J.

I've been absolutely delighted with my experience using SMS-iT CRM! This platform is incredibly powerful for managing customer relationships and streamlining communication. The AI-driven features, such as the Smart Inbox and AI Persona, have been remarkably effective in helping my team handle customer interactions efficiently and personally.

The platform's user-friendly interface and automation capabilities have saved us countless hours, enabling us to focus on high-impact tasks. Additionally, the excellent customer support and extensive resources have made the learning curve effortless.

With SMS-iT CRM, our customer engagement and sales have soared. The detailed analytics and reporting features have provided invaluable insights for optimizing our strategies. I can't imagine running my business without SMS-iT CRM – it's truly a game-changer!

Cain R.

I've been using SMS-It for a while now, and I must say, the software is nothing short of amazing—it truly delivers on its promises. However, I do have a "complaint": the team, especially Henry and Nishit, resolves my issues so quickly that it barely gives me a chance to make a cup of coffee! Their support is exceptional, always ready to jump on a call and assist with any questions. Kudos to the whole team for their incredible dedication and support!

Irene

SMS-iT CRM has completely changed how we handle customer relationships! This amazing platform has given us the tools to connect with our customers like never before. From AI-driven personalization to integrating the latest technologies, SMS-iT CRM has truly boosted our business growth.

What I love most about SMS-iT CRM is how it makes complicated tasks so easy. The simple interface and automation features have streamlined our work, saving us both time and effort.

The results speak for themselves – using SMS-iT CRM has led to a big increase in customer engagement and sales. The platform's analytics and reports have given us useful insights to keep improving our strategies.

If you're looking for a CRM that will take your business to the next level, SMS-iT CRM is the one. It's a game-changer that has exceeded all our expectations!

Jack H.

This is a pump and dump company. They flagrantly boasted their company during their appsumo deal then went radio silent while only producing a beta product. They also raised funding and their investors are trying to squeeze every ounce they can from SMS-iT, or Henry, the founder. I'm sorry he made a deal with them. SMS-iT had potential.

Jean

SMS-IT is an amazing application and definitely one of the best SMS marketing tool out there. It's definitely the most versatile and feature rich tool, I have come across so far; especially when you see where SMS-iT is heading to.
SMS-iT is an easy-to-use tool that allows you to send text messages, promotions, reminders, birthday wishes, and create text funnels.
The smart tools and the upcoming SMS-iT v. 2.0 are impressive and give to small business a powerful platform to literally omni-channel marketing at an affordable price. Yes, be wherever your customers are to serve them well.

Last not least, when it comes to start-ups, you pay attention not just to the product itself but also the team behind. And I have to acknowledge that I have really see a founder so engaged and committed to his projects and customers as Henry Skull. SMS-iT makes a difference for our business and I recommend it wholeheartedly.

Kristin D.

I started out using the Decentralized version but have finally begun to get into the Cloud version. My biggest pro for the Cloud version is that it is less hassle to use since you're using SMS-iT's resources as opposed to those of a third party like Twilio. I also like the user interface, but having seen a preview, I am eagerly waiting for version 2.0, which looks even better!

Customer support is pretty friendly and prompt. I have only had 1 instance where I felt like we were going round in circles. Also, they are quick to let you know when they have to forward your issue to the tech department.

Henry, the owner and genius programmer behind the scenes (remember the wizard behind the curtain in the Wizard of Oz) still manages to be *very* present for customer questions and issues. He's so brilliant, sometimes his answers go whizzing over my head! Then again, I also know that Henry brings you back down to earth when you try to overcomplicate something that has a simple solution.

If you have, or want to have, the younger generations as customers/clients, sms marketing via SMS-iT is seriously something you should consider and then act on! Be proactive rather than reactive! After all, the times, they are a-changin' - don't get left behind. SMS-iT represents the future of omni-channel marketing, allowing you to be everywhere your customers are.